The Old and New Clock Shop
86 Mullens Lane
Saugerties, NY 12477
845-246-5707
To Order or for Info Dial
800-411-4542
Ordering, Shipping, Security and Returns.
 
 
How To Order
To order you can E-mail us 24 hours a day 7 days a week, or you 
can call during our business hours. (See our How to find us Page for Hours) Our Number is 1-800-411-4542 for sales or info. 
If you E-mail us it is not recommended that you send your credit card number. We accept most major credit cards and also take PayPal. 
 
 
Shipping
Cost of shipping depends on your location. We ship UPS or US Post Office. Overnight shipping is available.. 
 
Security
Currently this is an UNSECURED system it is recommended that you do not send your credit card number over the net. 
 
Returns
Buy with CONFIDENCE. If you receive your Item and are not satisfied with it. Just contact us within 7 working days of receiving the item explaining your dissatisfaction, and we will gladly refund your money except for shipping charges, as long as the item is returned to us in it's original box and with all the paper work. If item is abused or misused we will not refund your money. 
During the Christmas season we will accept returns 14 days after Christmas. We realize that we all are very busy at that time so just call us on our toll free number 1-800-411-4542 and leave a message of your intentions and your invoice number. Our goal is to see that you are happy with your purchase. Just understand that the product must be returned in as received condition, unused and in it's original box, packaging and paperwork. This return policy is in effect from Nov. 15th to Jan. 15th 
Special Order Returns
Some special order items are not returnable except for defects. To find out if the item is returnable because of any other reason just ask us when you order it. If item is returnable then the item falls under our standard return policy. 
 

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For more information on shipping you can  e-mail us at The Old and New Clock Shop